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Customer Support

At Cetacolo Print, we believe that our customers are at the heart of everything we do. That's why we provide exceptional customer support to ensure that your experience with us is nothing short of excellent. Our team is always ready and available to help you with any questions or concerns you may have. Whether you need assistance placing an order or have a question about our products, we are here to help. Contact us today and let us take care of you.

We want to hear from you! Whether you have a question about our products or need assistance with an order, our team is here to help. You can call us at 013 9888 698 or email us at We will get back to you as soon as possible. Thank you for choosing Cetacolo Print!

Thank You!

Frequently Asked Questions

We understand that you may have questions about our products and services. Here are some of the most frequently asked questions that we receive. If you don't see your question answered here, please don't hesitate to contact us.


What is your returns policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 14 days of receiving your order to initiate a return. How do I track my order? Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website. What are your delivery options? We offer a variety of delivery options to meet your needs. Standard delivery is free on all orders over RM300. Expedited and overnight shipping options are also available for an additional fee.

How do I contact customer service? If you need assistance with an order or have a question about our products, please don't hesitate to contact us. You can call us at 013 9888 698 or email us at Our team is always happy to help. How can I pay for my order? We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept Ali Pay for your convenience.

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